{"id":1651,"date":"2025-08-04T15:17:37","date_gmt":"2025-08-04T13:17:37","guid":{"rendered":"https:\/\/vizmolife.de\/?page_id=1651"},"modified":"2025-08-04T15:26:04","modified_gmt":"2025-08-04T13:26:04","slug":"rueckgabe","status":"publish","type":"page","link":"https:\/\/vizmolife.de\/en\/rueckgabe\/","title":{"rendered":"RETURNS AND REFUNDS POLICY"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1651\" class=\"elementor elementor-1651\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bed961 e-flex e-con-boxed e-con e-parent\" data-id=\"5bed961\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eb340ea e-con-full e-flex e-con e-child\" data-id=\"eb340ea\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f60a5e8 e-con-full e-flex e-con e-child\" data-id=\"f60a5e8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-948c360 elementor-widget elementor-widget-text-editor\" data-id=\"948c360\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section>\n  <h1>Returns &amp; Refunds Policy<\/h1>\n\n  <h2>Right of withdrawal<\/h2>\n  <p class=\"translation-block\">As a consumer, you have the right to withdraw from the purchase contract within 14 days without giving any reason. The withdrawal period begins on the day you or a third party named by you receives the goods.<\/p>\n  <p class=\"translation-block\">To exercise your right of withdrawal, please send a clear statement by email to info@vizmolife.de including your order number, the product name, and, if applicable, a reason for return. You may also use our standard withdrawal form for this purpose.<\/p>\n\n  <h2>Exceptions to the right of withdrawal<\/h2>\n  <p>The right of withdrawal does not apply to:<\/p>\n  <ul>\n    <li>Opened or used dietary supplements<\/li>\n    <li>Sealed products whose seal has been removed (for health or hygiene protection reasons)<\/li>\n    <li>Custom-made or personalized products<\/li>\n  <\/ul>\n\n  <h2>Return conditions<\/h2>\n  <ul>\n    <li>Returns are only accepted for unopened, unused products in their original packaging, including all accessories<\/li>\n    <li>The buyer bears the costs and risks of returning the goods, except in cases of defective or incorrect delivery.<\/li>\n  <\/ul>\n\n  <h2>Refunds<\/h2>\n  <ul>\n    <li class=\"translation-block\">Refunds will be processed within 14 days of receipt of the returned goods.<\/li>\n    <li>Refunds will be made to the original payment method.<\/li>\n    <li>Shipping costs of the original order are refunded only if the delivery was faulty.<\/li>\n  <\/ul>\n\n  <h2>Defective or Incorrect Products<\/h2>\n  <p>If you receive defective or incorrect goods, please contact us immediately by email at <a href=\"mailto:info@vizmolife.de\">info@vizmolife.de<\/a> with photos and proof of purchase. We offer free replacement or a full refund.<\/p>\n\n  <h2>No Cash on Delivery Returns<\/h2>\n  <p>We do not accept returns sent cash on delivery (COD).<\/p>\n<\/section>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>R\u00fcckgabe- und Erstattungsrichtlinie Widerrufsrecht Als Verbraucher haben Sie das Recht, den Kaufvertrag innerhalb von 14 Tagen ohne Angabe von Gr\u00fcnden zu widerrufen. Die Widerrufsfrist beginnt mit dem Tag, an dem Sie oder ein von Ihnen benannter Dritter die Ware erhalten haben. Um Ihr Widerrufsrecht auszu\u00fcben, senden Sie bitte eine eindeutige Erkl\u00e4rung per E-Mail an info@vizmolife.de [&hellip;]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1651","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>R\u00fcckgabe und Erstattung - VizmoLife<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vizmolife.de\/en\/rueckgabe\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00fcckgabe und Erstattung - VizmoLife\" \/>\n<meta property=\"og:description\" content=\"R\u00fcckgabe- und Erstattungsrichtlinie Widerrufsrecht Als Verbraucher haben Sie das Recht, den Kaufvertrag innerhalb von 14 Tagen ohne Angabe von Gr\u00fcnden zu widerrufen. Die Widerrufsfrist beginnt mit dem Tag, an dem Sie oder ein von Ihnen benannter Dritter die Ware erhalten haben. 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Die Widerrufsfrist beginnt mit dem Tag, an dem Sie oder ein von Ihnen benannter Dritter die Ware erhalten haben. 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